Admissions

The best care and recovery treatment for substance use.

The process

Initial steps.

What happens when I arrive at Urban Recovery

When you arrive at Urban Recovery, you will be graciously greeted by one of our intake coordinators. They will provide you and assist you with all the paperwork needed for admission.

How does it work

One of our caring nurses will then take your vitals and ask you questions about your medical history, including any medications you are taking. The nurse will ask you for a urine sample to see the drugs in your system and to better guide and inform your detox and treatment needs. Staff will then take an inventory of your personal items to ensure they meet our guidelines and will safeguard your valuables in the safe.

What to expect

You may enter medical detox or begin residential treatment right away, but that is dependent on your admissions paperwork and the medical team approving your admission.

What you can expect.

The best care and recovery treatment for substance use.

That your confidentiality is taken seriously.

To understand the rules and guidelines for your recovery.

Group therapy and one-on-one therapy.

To be treated with respect and with kindness.

To learn the skills necessary to help you with your recovery.

Services we provide.

Three nutritious meals a day.

Laundry service

4 daily air walks (weather permitting) on our rooftop with views of the Statue of Liberty.

The use of a personal iPad with access to recovery resources and entertainment.

Recreation time and use of our recreation room.

Requirements

What we expect from you.

To treat our staff & other clients the way you want to be treated—with respect.

We expect you to follow the rules and guidelines of the program.

We expect zero violence from you—we have a zero-tolerance policy for violence.

Everything you need to know about our admissions process.

Everything you need to know about our admissions process.

FAQ

Frequently asked questions

  • Admissions

Can bring my cell phone and computer?

We are an electronic free facility. Any cellphones or computers brought in by clients will be safe-kept for the duration of their stay and returned upon discharge.

Does Urban Recovery accept insurance?

Yes. Urban Recovery accepts some commercial plans and most Medicaid plans. We know that insurance can be complicated, so we have a full- time staff member that will assist you in getting insurance approval to ensure you get the help you need as seamlessly as possible.

Will I get a psychiatric evaluation?

Yes, successful treatment requires treating the whole person, not just the addiction. All Urban Recovery patients receive a psychiatric evaluation in the first 24 hours so that any mental health issues may be identified and addressed.

How long will I be at Urban Recovery?

We are primarily a 21-28 day short-term treatment program. The length of stay will depend on each person’s unique needs, goals, and situation; however, longer treatment durations tend to result in better outcomes.

What happens when I arrive at Urban Recovery?

When you arrive at Urban Recovery, you will be graciously greeted by one of our intake coordinators. They will provide you and assist you with all the paperwork needed for admission. One of our caring nurses will then take your vitals and ask you some questions about your medical history, including any medications you are taking. The nurse will ask you for a urine sample to see the drugs in your system and to better guide and inform your detox and treatment needs. Staff will then take an inventory of your personal items to ensure they meet our guidelines and will store your valuables in the safe. It is possible that you may enter medical detox or begin residential treatment right away, but that is dependent on your admissions paperwork and the medical team approving you for admission.
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About Us

Get to know us and and our team of recovery professionals

About Us

Get to know us and and our team of recovery professionals

Insurance

We accept all forms of Insurance.

Insurance

We accept all forms of Insurance.